Terms & Conditions

Introduction

These terms and conditions apply to all visitors and customers using our website. By using our website, you agree to these terms and conditions as set out by ZMT Solutions (Pty) Ltd.

Our website may use cookies: small text files stored in your browser that remember how you use our site, so we can improve it for future visits. Cookies do not affect your device and are not linked to customers' personal information. They also help us understand our visitors' interests so we can offer better services and products.

Description of goods and services

ZMT Solutions (Pty) Ltd is a business consulting company offering technology solutions. We offer services and solutions for CMMS software, cloud backup and storage, web development and web hosting, cyber security, and customised software.

Acceptable use policy

This policy ensures that all services and products offered by ZMT Solutions (Pty) Ltd comply with South African law. It protects our products and services from improper, illegal or fraudulent use. No user may use any data collected from ZMT Solutions (Pty) Ltd marketing, or contact any individual or company for their own advancement, without written permission from the director of ZMT Solutions (Pty) Ltd. Any unacceptable use or prohibited activity will be dealt with in accordance with the law.

Cancellation and suspension of services

ZMT Solutions (Pty) Ltd may suspend or cancel your service at any time, at our discretion, if the customer does not keep to the payment terms or conditions. In that case a reinstatement fee of R 500.00 is payable to reactivate the services. To cancel a service, the customer must give 30 calendar days' written notice to [email protected]. Breaching the acceptable use policy may also be grounds for terminating services.

Customer privacy policy

ZMT Solutions (Pty) Ltd takes all reasonable steps to protect our users' personal information. All personal information is kept confidential and secure in accordance with legislation, including the Protection of Personal Information Act (POPIA).

Payment options accepted

Payment may be made by bank transfer into the ZMT Solutions (Pty) Ltd bank account. Banking details are provided on request.

Responsibility

ZMT Solutions (Pty) Ltd takes responsibility for all aspects of the transaction, including the sale of software and services, customer service and support. The customer is responsible for using such services and products properly and in line with the ZMT Solutions (Pty) Ltd terms and conditions, policies, procedures and service level agreements.

Disclaimer and limitation of liability

We will do our best to ensure the content on our website is accurate and reliable. Use of the website, products and services is at the user's own risk. We cannot guarantee that links or downloads from the website are free from viruses or destructive code, but we take all reasonable precautions to keep our website secure.

We are not liable for any malfunction, interruption of service or failure of any online service due to reasons beyond our control. This includes loss of or damage to data caused directly or indirectly by system malfunction, third-party systems, power failures, theft or unlawful use of data, or computer viruses resulting from the customer not running credible anti-virus software. We are not liable for downtime or system failure caused by third-party services or goods, such as internet service providers, telecommunication network providers or electrical issues outside our direct or indirect control.

ZMT Solutions (Pty) Ltd accepts no responsibility for errors or omissions on this website and may suspend or terminate the website, products and services at any time without notice.

Service agreement

ZMT Solutions (Pty) Ltd and the customer enter into a service agreement that sets out the terms of service and any maintenance. The agreement covers remote assistance via Remote Desktop and Virtual Private Servers, running backups, installing updates and monthly system diagnostics. The customer is responsible for making all payments at the agreed intervals to keep the service active.

ZMT Solutions (Pty) Ltd will notify the customer of any service-related maintenance and of any suspicious activity or security threats, and will suggest how to manage them. Implementing those suggestions is the customer's responsibility. The customer must also make sure all their employees know the services and policies that apply to products or services supplied by ZMT Solutions (Pty) Ltd. Any services outside the agreement are billed separately. For termination of service, see "Cancellation and suspension of services" above.

Amendments

ZMT Solutions (Pty) Ltd reserves the right to change these terms, in whole or in part, at any time without notice. If we make a major change, we'll email customers it may affect.

Country of domicile

This website, including its products and services, is governed by the laws of South Africa. For all purposes under this agreement, whether court process, notices, documents or other communication of any kind, ZMT Solutions (Pty) Ltd chooses as its domicilium citandi et executandi: ZMT Solutions (Pty) Ltd, 351 Kiepersol Street, Negester, Klein Kariba, Bela-Bela 0480, Limpopo, South Africa.